Wednesday, July 23, 2008

Day 37...

***I'm on the hunt for my 100,000th visitor. It should happen sometime this week. There will be a prize involved, so if you are that 100,000th visitor make sure you put your visitor number in a comment and leave me your email address if it isn't attached to your blogger profile.***


On to why you're really here...the quilty goodness. I've got NO pictures today. Nope. Not unless you want me to start taking pictures of the floor in my sewing room. Everyday I go to work and the garbage is IN the garbage. Everyday I come home from work and the garbage is ON the floor. Gee, I believe my fur kid likes scraps. Sigh. Must head to walmart to find a tall almost kitchen size garbage can with a lid on it to sit under my cutting table. Then I can just put regular sized garbage bags in it instead of having to run down to the kitchen to empty it all the time. Now...if I can find that in PINK I'll be in business!!

I had to shop for a pair of black pants and then I stopped at a sewing machine store to check their price on a machine and stitch regulator for my Little Gracie Frame.

So here's my dilemma...On June 17th; 37 days ago I ordered a machine and stitch regulator from my local dealer. The dealer has fantastic and fast repair service and always has great prices. I was quoted a special price and honestly...I think he probably quoted too low and is just putting my machine off instead of saying, hey; I screwed up it should be $XYZ. Bottom line is; deal or no deal; I WANT THE MACHINE. I'm ready for the machine. I saved for it; I'm ready to pay cash.

A few weeks back my Mom stopped at the dealer and did some "research." Basically at that point my machine was ordered no where in their system. She was told it would be in the next week. The next week came and went. Last Saturday we were in there again and I was told Monday. I worked Monday night so I waited till Tuesday after work to call and again was told it hadn't arrived yet. I'm giving lots of time in between calls but I'm starting to feel like a stalker. I'm always told it's not there yet and that it's on it's way. It's not like I'm being told it's on backorder...that would be a different story.

How many days does a person wait for a product that they've ordered before they pull the plug and decide to go elsewhere? I don't want to get into a pissing match; I LIKE my dealer; a lot. But a good price on a machine isn't worth beans if I can't get the machine in my hot little hands. When I ordered it; I even asked if they wanted me to come and and put money down on it but I was told no.

Does anyone have any suggestions? I'm trying to avoid confrontation at all costs. I like my dealer...but this time around...things aren't going to swell.





14 comments:

Michelle said...

Well... it's getting awfully close: 99,897, and while I thought about hitting the refresh button for 13 times in a row, that didn't seem quite fair... Congratulations!

Sorry, don't know what to advise you on the dealer. Perhaps tell them that if it's not in by such date, you will take your business elsewhere beacuse you really want the machine ASAP.

Michelle said...

oops, make that 103. yes, I can count; it's just the end of the day.

Moneik said...

I so had to check before leaving and I'm 100000!

BitnByAQuiltingBug said...

Darn...I missed it by 7. Congrats Moneik. It somehow seems fitting for it to be Moneik!
Regina

BitnByAQuiltingBug said...

Oops, I forgot myself. I think you've waited and been pretty nice about it. I'd be going somewhere else and not even call and tell them to cancel it. Not really a good plan, but I'd be really mad by now.
Regina

Suzan said...

You know me...day late and a dollar short! Glad it was a "Prolific On-Line Quilter"!!

Zegi said...

I suppose I would call and say look, I ordered this x days ago and every time I call you put me off. I know delays happen and I am not blaming you for that, but I'm starting to wonder about the situation. Can you explain? Then I'd probably blather on about how I'm so excited to get the machine and what a disappointment it is every time I think it will arrive and it doesn't, and make sure I talk about how much I like the shop and don't want to take my business elsewhere.

Freeblady said...

Bummer, I was on vacation and missed the fun! I'm 100,142. :( I don't know how you do it?! How do you, Jill, and Moneik find the time?

Connie said...

I agree with an earlier commenter--you can tell them that you chose them because of past great experiences and just politely ask why this order is floundering and what can be done to fix it? Explain to them that you need this product and while you want to throw the business their way, you can't be in limbo much longer. If you could give them a firm date, that might spur some action. There's nothing wrong with being polite and forward and businesslike. You're as much a part of this business transaction as they are--you're the one with the money! Good luck!

Michelle said...

Gee, I guess I missed the 100,000 click too. Darn! You can send me the prize anyway, since you love me!
Michelle

vtquilter said...

I agree with Connie and Zegi. Be polite but ask what date the machine is expected in (with tracking info if possible) and let them know you have waited x days since ordering and after Y date you will order it elsewhere.

Regina said...

Wow - I go shop hopping for a day and you get a ton of visitors. When I last checked last night you were still a couple hundred away - and now you are 300+ over ....

Popular lady!

I agree with some of the above posts - give him a deadline and tell him that deadline, and that if he cannot close the deal, the deal will go elsewhere.

Wendy said...

Hi Michelle,

I had not checked your blog for awhile and get here to see that you were watching for your 100,000 visitor.. nice.... looks like I am 100,328

Bethany said...

I'd just go somewhere else. He's obviously not interested in serving you. I wouldn't even say anything to this dealer and just go get it. You saved for it, go get it.

You may not get the same great deal but at least you'd get the machine. And it's the machine you want.

Let us know when you get it :)