That purple gunk? That's on the inside of the screen...it's really concentrated in the lower right hand corner.
Makmood the Online Dell Computer chat guy whose accent showed in his typing has said that an empty box will be here in 3-4 days. Once it arrives at Dell, they will fix it or replace it in 7-10 business days. At which time it will head home.
Not only is the monitor screwed and jumping, certain letters will only work if you hit the shift key. I thought plugging in an external keyboard would work but it turns out the issues that the letters are having isn't so much a keyboard problem as it is an internal issue.
For the love of (&@*^&*#&)(&*@()*#$(@*# I hope between our two external hard drives I'll be able to back up my entire system before it goes buh bye.
Do I even need to mention that this is THE SECOND LAPTOP MY HUSBAND HAS MURDERED IN THE PAST 9 YEARS? The first one met an untimely death when it wasn't able to hold up against a spilled bottle of Sprecher Rootbeer.
To my credit, I stayed really calm this time around. I didn't yell, scream or even swear. I guess he gets to live.
Added: Yes, it was on the floor. It is always on the floor on my side of the couch. Never has been a problem before.